Terms and Conditions
By visiting the Website, you agree to be bound by and comply with the Terms and Conditions, which govern your access to and use of this Website and all content available on it, related domain names, mobile applications, services and related tools of Banan Store.
The site reserves the right to change, modify, add, or remove parts of the Terms of Use and Conditions at any time, and the changes become effective when they are posted on the site without prior notice. Please review the Terms of Use and Conditions regularly to keep up with all updates.
Content:
All content included on the Site, including text, graphics, logos, icons, images, digital downloads and data compilations, is the property and copyright of banan al Jazeera and is protected by copyright, trademark, patent and other intellectual property laws.
Requests:
Banan Foundation reserves the right to restrict multiple quantities of a particular item being shipped to any one customer or delivery address.
- The products offered for sale on the Website are subject to acceptance and availability. If, for any reason following your order for a product, we are unable to supply a particular product, we will notify you as soon as possible of the cancellation or modification of your order and reserve the right to refuse or cancel your order, due to inaccuracies or errors in the product or pricing information, our inability to obtain authorization to collect payment, delivery restrictions apply to a particular item, or any other problem we discover, including but not limited to the address or telephone number provided to us.
- There may be a slight difference in the country of manufacture or the design of the external appearance (package - carton) of the product received by the customer and the image of its display on the Banan website due to a newer release of the product or the external carton of the product by the manufacturer.
Pricing information:
We reserve the right, at our sole discretion, not to accept or cancel any orders placed for products or services whose prices are incorrect on the website due to an error. In this case, we will send a notice in this regard via email or contact you by phone or via WhatsApp. In addition, we reserve the right, at our sole discretion, to correct the error and cancel the order. If you have paid for the product in advance, we will refund the full amount for the product, or if the product has been shipped to you, it will be returned to us and upon receipt, the amount will be refunded to you.
Prices and Tax:
- Prices include VAT, and any change in the order, whether an increase or decrease in products, will change the total value of the order.
- The tax number of Banan Foundation is: 310440003400003
Return Policy:
Banan Store accepts the return of products according to certain cases. Please review the return policy, which we reserve the right to change at any time.
Delivery and shipping fees:
- Free shipping fees in Banan for orders of 399 riyals and above to all regions of the Kingdom of Saudi Arabia
- For orders less than this value, delivery fees vary depending on quantity, weight and location.
Payment methods:
Visa, Mada, Apple Pay, Tamara, Tabby, and cash on delivery within Riyadh only
Request and Cancellation:
If you wish to cancel after completing your order before confirming it, please contact customer service via WhatsApp on 0554545972
If your order is confirmed and shipped, the order will be treated as a return order and shipping fees will be deducted.
Customer rights:
- The customer has the full right to delete or suspend the account at Banan Store at any time in the event that there are no previous orders.
- The customer has the full right to stop the account only at Banan Store if there are previous requests.
- The customer has the full right to cancel offers and promotional messages.
Customer service can be contacted via WhatsApp on 0554545972
Miscellaneous provisions:
We reserve the right to modify these Terms and Conditions at any time without notice to you. Any modifications to these Terms and Conditions will be effective immediately upon posting on our Website. Your continued use of the Website (or any of our other websites) following any such change will mean you agree to be bound by the modified Terms and Conditions, and please read and review the Terms and Conditions frequently. If you do not agree to any change to the Terms and Conditions, you must immediately cease using the Website.
These terms and conditions constitute the entire legal agreement between you and Banan Store, and govern and regulate your use of the website and all services and products available on it, and completely replace any previous agreements between you and Banan Store regarding the same purpose.
You acknowledge and agree that the form and nature of the Services may change from time to time without prior notice to you, and Banan Store may stop providing the Services or any features included therein to you or to users.
Law enforcement and judicial bodies:
These Terms and Conditions shall be construed and governed by the laws of the Kingdom of Saudi Arabia. Each party hereby agrees to submit to the jurisdiction of the courts of the Kingdom of Saudi Arabia and to waive any objections based on venue.
Dispute Resolution:
In the event of any dispute, claim or dispute arising out of or relating to any transaction carried out on the Site or the breach, implementation, interpretation or validity of the Terms and Conditions or any part of the dispute, the First Party shall amicably attempt to settle the disputes through negotiations in good faith.
In case of any inquiries
Please contact us via email: [email protected]